Driving Efficiency in IT Field Services

What is FieldAxis™?

FieldAxis™ is an innovative field service management platform that seamlessly connects organizations with skilled field technicians and technology professionals.

Whether it's on-site installations, equipment deployment, repairs or ongoing support, FieldAxis streamlines operations to help teams meet their demands.

  • On-Demand Flexibility
    Access skilled professionals exactly when and where you need them, with the ability to scale service as demand increases.
  • Cost Effective
    Save up to 25% compared to traditional vendor support costs, optimizing your budget without compromising service quality.
  • Wide Range of Expertise
    Connect with technicians who possess specialized skills and certifications across a wide range of industries.
  • Experienced Technicians
    All technicians undergo thorough background screenings to ensure the highest standards of quality, compliance, and performance.
  • Project Management
    Easily adjust service levels and workforce size to meet changing business needs, ensuring optimal performance as your organization grows.
  • Industry Standards and Compliance
    Complies with GDPR, HIPAA, SOC 2, ISO/IEC 27001, PCI DSS for top data security.

Cost Effective

Save up to 25% compared to traditional vendor support costs, optimizing your budget without compromising service quality.

On-Demand

Access skilled professionals exactly when and where you need them, with the ability to scale service as demand increases.

Wide Range of Expertise

Connect with technicians who possess specialized skills and certifications across a wide range of industries.

Experienced Technicians

All technicians undergo thorough background screenings to ensure the highest standards of quality, compliance, and performance.

Project Management

Easily adjust service levels and workforce size to meet changing business needs, ensuring optimal performance as your project grows.

Industry Standards and Compliance

Complies with GDPR, HIPAA, SOC 2, ISO/IEC 27001, PCI DSS for top data security.

How it works

1

Post a Work Order

Simply create and post your service request, detailing the required skills, location, and timeline.

2

Find a Technician

AI-powered matchmaking ensures the best technician is selected based on their skills, certifications and proximity to the job site using GEO locator technology. Our Field Service Dispatchers confirm the match for accuracy.

3

Work Order Confirmation

Your team reviews and approves the completed work order directly through the mobile app, confirming service quality and ensuring the job meets expectations.

4

Invoicing

After the work order is confirmed, a detailed invoice is generated and sent for easy review and payment, streamlining the billing process.

 

5

Reporting

Track and analyze performance with valuable insights into field service operations with real-time reports and customizable dashboards. Monitor technician performance and SLAs to identify trends, optimize resources, and improve efficiency.

6

Continuous Improvement

Make data-driven decisions with predictive analytics using insights from reporting to drive ongoing improvements to consistently meet your operational goals.

Why FieldAxis™?

  • Hybrid workforce model to supplement your team
  • Increased efficiency in vendor service requests
  • Scalability for large projects
  • Data encryption and compliant with industry standards
  • On-demand access to skilled professionals
  • Mobile application
  • Reduce operational cost
  • Background screenings conducted to ensure quality, compliance and performance
  • Real-time analytics
  • Secure APIs
    Data Center with no employees
    Government IT PersonnelGovernment Servers Technician

    FieldAxis™ Reporting and Analytics

    • Data-driven insights for better decision-making
    • Track key performance indicators (KPIs)
    • Actionable insights and predictive analytics
    • Customizable reports
    Digital AdvancementDigital analytics

    Why Join FieldAxis?

    Request a custom quote

    We'd love to hear from you! Reach out to us today for more information or to get started with FieldAxis™.

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